Privacy Policy | ScaffoldingNow

Last Updated: 08/04/2025

Your privacy is important to us. This privacy policy explains how ScaffoldingNow ("we", "us", or "our") collects and processes information through the website https://www.scaffoldingnow.co.uk.

1. Information We Collect

We collect minimal information through our website:

  • Analytics data through PostHog
  • Information you voluntarily provide through contact forms
  • Technical information such as IP address and browser type for security and optimization

2. How We Use Information

The personal information we collect is used for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To process transactions and send related information such as purchase confirmations.
  • To communicate with you regarding updates or customer support inquiries.
  • To analyze usage patterns to improve user experience and optimize our services.
  • To comply with legal obligations or respond to lawful requests from public authorities.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are small data files stored on your device that help us improve functionality, personalize content, and analyze website performance.

Types of Cookies We Use

  • Essential Cookies: These are necessary for the operation of our website.
  • Analytics Cookies: These allow us to recognize and count visitors and see how they interact with our website (e.g., PostHog).
  • Functionality Cookies: These are used to recognize you when you return to our website.

Managing Cookies

You can control or disable cookies through your browser settings, and through the Manage Cookie Preferences button below. However, please note that disabling cookies may affect the functionality of some parts of our website.

For more information about managing cookies, visit All About Cookies.

3. Third-Party Services

We use third-party service providers to assist in providing services such as hosting, analytics, storage, and customer support. These third parties have access to personal data only to perform specific tasks on our behalf.

  • PostHog: Used for tracking website usage and analytics.
  • DigitalOcean: Provides hosting services for the website.
  • Amazon S3 (via DigitalOcean Spaces): Provides storage solutions used for archiving.

4. Data Sharing & Disclosure

We do not sell or share your personal information with third parties except under the following circumstances:

  • If required by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
  • With your consent or at your direction.
  • To enforce our terms of service or protect the rights, property, or safety of ScaffoldingNow or others.

5. Data Security

The security of your personal information is important to us. We use commercially reasonable measures to protect the information we collect against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data during transmission using SSL technology.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law. Once the data is no longer needed for its intended purpose or legal requirements, it will be securely deleted or anonymized.

7. International Data Transfers

Our website is hosted in both the United Kingdom and Europe. When you access our website, your data may be transferred to these locations. By using our website, you consent to this transfer.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13 without parental consent. If you believe that a child has provided us with personal data without parental consent, please contact us immediately.

9. Changes to This Privacy Policy

We may update this privacy policy periodically in response to changing legal requirements or business needs. When changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this page regularly for any updates.

10. Contact Us

For any privacy-related queries, you can contact us at:
Email: support@scaffoldingnow.co.uk
Website: https://www.scaffoldingnow.co.uk